Privacy Policy

Privacy Policy

Pacific Crest Auto Car Transport

At Pacific Crest Auto Car Transport, protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our auto transport services.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal and non-personal information from customers when they interact with our website, request a quote, or use our services.

Personal Information

Personal information may include:

  • Full name
  • Email address
  • Phone number
  • Pickup and delivery addresses
  • Vehicle information
  • Billing information

You voluntarily provide this information when:

  • Requesting a transport quote
  • Contacting our team
  • Scheduling vehicle shipping services
  • Filling out website forms

Non-Personal Information

We may also collect non-personal information such as:

  • Browser type
  • Device information
  • IP address
  • Website usage data
  • Cookies and analytics information

This information helps improve website performance and user experience.

How We Use Your Information

Pacific Crest Auto Car Transport may use collected information to:

  • Provide auto transport services
  • Process transport requests
  • Respond to inquiries
  • Improve customer service
  • Send service updates and notifications
  • Improve website functionality
  • Maintain internal business records

We only use customer information for legitimate business purposes related to our services.

Information Sharing

We do not sell, trade, or rent personal information to third parties.

We may share necessary information with:

  • Licensed transport carriers
  • Service providers assisting with operations
  • Legal authorities if required by law

Information shared is limited to what is necessary to complete transportation services or comply with legal obligations.

Data Security

We take reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure.

While we strive to maintain secure systems, no online platform or electronic transmission can be guaranteed completely secure.

Cookies & Website Tracking

Our website may use cookies and analytics tools to improve user experience and monitor website performance.

Cookies may help us:

  • Understand website traffic
  • Improve site functionality
  • Enhance customer experience

Users may disable cookies through browser settings if preferred.

Third-Party Links

Our website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices or content of external websites.

We encourage users to review third-party privacy policies separately.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • Accessing your data
  • Requesting corrections
  • Requesting deletion of information
  • Opting out of marketing communications

To request assistance regarding your information, please contact us directly.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

Pacific Crest Auto Car Transport may update this Privacy Policy periodically to reflect changes in business practices or legal requirements.

Updated versions will be posted on this page with the revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact: